Viva Scheduling – Privacy Policy

Last updated: October 24, 2026

Viva Scheduling (the “App”) is a time clock and shift scheduling app for employees of businesses that use Viva Support. It is provided by Spider Development, 2709 Pontiac Lake Rd, Waterford, MI 48328 (“we”, “us”). This policy explains what information the App uses and how it is handled.

Information the App uses

• Account information: your name, email address, role, and the business (store) you work for. Your account is created by your employer or administrator.
• Time clock records: the times you clock in, clock out, and start or end breaks, and the totals calculated from them.
• Schedule information: your assigned shifts, and the availability and notes you enter. Managers can also see the schedule of the team they manage.
• Sign-in data on your device: a sign-in token, and your email address if you choose “Remember my email”. These are kept in your device’s secure storage, and signing out removes the token.

The App does not collect your location, contacts, photos, microphone, camera, or advertising ID, and it contains no advertising or third-party analytics.

How the information is used

Information is used only to run the App for you and your employer: to sign you in, record your hours, and show and manage schedules. We do not sell your information and do not share it with advertisers or data brokers.

Who can see it

Your time and schedule records are visible to you and to authorized managers and administrators at your employer. Our staff may access records only to provide support and maintain the service. We may disclose information if required by law.

Security

All communication between the App and our servers uses HTTPS encryption. Passwords are stored in hashed form, and sign-in tokens are stored hashed on the server and expire after a period of inactivity. No method of transmission or storage is perfectly secure, but we work to protect your information.

Retention and deletion

Records are kept while your employer uses the service, because employers may be required to keep payroll and time records. To access, correct, or request deletion of your information, contact your employer or contact us at the address below.

Children

The App is intended for employees and is not directed to children under 13.

Changes

If we change this policy we will update the date above.

Contact

Spider Development
2709 Pontiac Lake Rd, Waterford, MI 48328
Email: support@spiderdevelopment.com